Thank you for shopping with Beauty Bratz LLC. Our Soaps are handmade and very high in demand. With this in mind, please be advised that all orders are shipped within 7-10 business days after the purchase has been processed. Each order will receive a tracking number via email (please check spam or junk mail as well).
Business hours are Monday - Friday, 8 AM to 4 PM EST as we are closed on weekends. We can be contacted via email only, at Beautybratzmiami@gmail.com.
Please be advised that all orders placed are final sale. We do not process any returns, exchanges, refunds, or cancellations once the order has been processed and fulfilled. Should you have any issues with your order, such as a missing or incorrect product, please contact us via email: Beautybratzmiami@gmail.com
Please allow up to 2 business days from the date your email is sent for it to receive a reply. In the case of any in depth requests that require review, we ask that you allow up to 3 business days for a reply.
Please be advised that all shipping rates will vary depending on a number factors, some of which are:
Selected Shipping Method
Processing Time for Shipping:
Our hours of operation for shipping are the same as business hours (Monday - Friday, 8 AM - 4 PM EST), excluding weekends and major USA holidays. Orders will ship 7-10 business day after you order unless otherwise specified.
*NOTE: during special events such as restocks, new releases, and promotions, there can be an additional 3 - 5 business days of processing time.